Privacy Policy
At Crowns Cart (https://crownscart.com), your privacy is a top priority. We are committed to protecting your personal information and ensuring a safe, secure, and trustworthy shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Details required for completing purchases such as credit or debit card information.
- Account Information: Login details if you create an account on our website.
- Order Details: Products purchased, order history, and transaction details.
- Technical Information: Browser type, device information, IP address, and browsing activity on our website.
2. How We Use Your Information
We use your information to provide and improve our services, including but not limited to:
- Processing and fulfilling your orders.
- Delivering products within our estimated 4–7 business day timeframe.
- Managing returns, refunds, and exchanges in line with our 30-day return policy.
- Communicating order updates, promotions, and customer service inquiries.
- Enhancing website performance, user experience, and security.
- Complying with applicable laws and regulations.
3. Sharing of Information
Crowns Cart does not sell, rent, or trade customer information. We may share information with trusted third parties only when necessary to:
- Process payments securely through providers such as Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Maestro, UnionPay, Apple Pay, and Google Pay.
- Deliver orders via shipping carriers and logistics partners.
- Comply with legal obligations or enforce our terms and policies.
4. Data Security
We use industry-standard security measures to protect your personal and payment information. All transactions are encrypted through secure payment gateways to ensure your data remains safe. While no online platform can guarantee 100% security, we continuously work to safeguard your information.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve site functionality and performance.
- Remember your preferences and shopping cart items.
- Analyze browsing behavior to enhance the shopping experience.
You can manage or disable cookies through your browser settings, but certain features of our site may not function properly without them.
6. Your Rights
As a customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Opt out of marketing communications at any time.
- Request the deletion of your data, subject to legal and transactional obligations.
7. Data Retention
We retain your personal data only as long as necessary to fulfill your orders, provide customer service, comply with legal requirements, and resolve disputes.
8. Third-Party Links
Our website may include links to external websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their policies before providing personal information.
9. Updates to This Policy
Crowns Cart reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: support@crownscart.com
- Phone: +1 912-395-3500
- Office Address: 202 Travis St #5, Savannah, GA 31406, USA