Shipping Policy
At Crowns Cart (https://crownscart.com), we are committed to providing fast, reliable, and affordable shipping services for all of our customers. This Shipping Policy outlines our order processing times, delivery schedules, and other important details related to shipping.
1. Order Processing
- Order Cut-Off Time: Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the same business day.
- Handling Time: 1–2 business days (Monday–Friday, excluding holidays).
All orders are carefully packed and shipped from our facility to ensure safe delivery.
2. Shipping & Delivery Times
We strive to deliver your order quickly and efficiently. Delivery times may vary depending on your location.
- Transit Time: 3–5 business days (Monday–Friday).
- Estimated Total Delivery Time: 4–7 business days, including handling and shipping.
Please note that delivery times are estimates and may be affected by external factors such as carrier delays, weather conditions, or holidays.
3. Shipping Costs
Crowns Cart offers free shipping on all orders. There are no additional handling or shipping fees.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track your package and monitor its delivery status in real-time.
5. Shipping Destinations
We currently ship to multiple destinations within the United States. International shipping availability may vary, and updates will be provided as we expand our delivery coverage.
6. Delays & Exceptions
While we work closely with our carriers to ensure timely deliveries, Crowns Cart is not responsible for delays caused by factors outside our control, including:
- Weather disruptions
- Carrier-related issues
- Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact our support team for assistance.
7. Returns Due to Shipping Issues
If an item arrives defective, damaged, or incorrect, Crowns Cart will cover the return shipping costs. For non-defective products, customers are responsible for return shipping fees. Please refer to our Return & Refund Policy for complete details.
8. Contact Us
For questions regarding shipping, tracking, or delivery issues, you can reach us at:
- Email: support@crownscart.com
- Phone: +1 912-395-3500
- Office Address: 202 Travis St #5, Savannah, GA 31406, USA